This article appeared in the December, 2005 issue of Marketing y Medios under the title "The Sound That Sells". The rights have reverted to me so I am posting the piece in its entirety. Please contact me (luis dot clemens at gmail dot com) directly if you are interested in reprint rights.
The
Sound That Sells Regional Mexican music pops onto the radar of marketers who had
long dismissed the genre in their brand efforts
December 01, 2005
By Luis Clemens
Regional Mexican music is an awkward topic for advertising agencies and
marketers. It is by far the most popular Latin music genre and the one least
likely to be featured in Hispanic advertising. Those who justify this stark
discrepancy find themselves tiptoeing around issues of race and class. Much of
the discussion takes place in code.
"Foreign," "niche" and "old-fashioned" are terms
politely used by Hispanic marketers to describe regional Mexican music. Dominant
might be a more accurate description given its 51 percent market share of all
Latin music. The genre is, in effect, overlooked and underemployed when it
comes to the nationwide marketing of consumer brands. In sharp contrast, the
music of Daddy Yankee and Shakira is enthusiastically described as
"crossover," having "mass appeal" and "young." He
has a large deal with Pepsi, she with Verizon Wireless. Both are deemed
"sexy."
By implication, regional Mexican music, which runs the gamut from tuba-playing
banda to tambora-thumping duranguense and acordeón-flavored norteño, is
definitely not seen as sexy. "What would you rather have on your office
wall?" asks Chris Campos, executive vp and director of client services at
GlobalHue. "A picture of you with Shakira or a picture of you with Los
Tigres del Norte?"
Using
regional Mexican artists for a national advertising campaign is widely
considered to be somewhere between ineffective and actively bad for business. There
is evidence and a vocal minority that points to a different conclusion. "If
[brands] went and advertised in this spectrum of music, they would be very
successful," says Irazema Vidaurri, a Los Angeles-based consultant who has
put together marketing deals for a broad range of Latin musicians. "[Regional
Mexican music] is a hidden gem."
If so, then it is hidden in plain sight. According to the Recording Industry
Association of America (RIAA), sales of regional Mexican music account for more
than half of all Latin music sales, and almost 14 million units with a value of
$183 million were sold during the first six months of the year. According to
Arbitron, regional Mexican format is both a lucrative and popular program radio
format. According to Scarborough Research, more than 56 percent of the audience
for regional Mexican stations is 18 to 34 years old. Even thieves think it is
popular. RIAA says regional Mexican albums are heavily pirated.
Yet there are only a handful of companies that have consistently associated
themselves with this music. This year a small number of brands are employing
regional Mexican musicians for campaigns specific to the West Coast and Texas,
with initial activity coming from brands that have a high number of
Mexican-American consumers.
For Dodge's line of Ram trucks, 75percent of Latino buyers are Mexican, and 59
percent are located in California, Texas or Colorado. "We wanted to
resonate with our Mexican buyer who represents the bulk of our sales,"
says Liz Silvi, senior vp, field account director of GlobalHue, who, while
working for DaimlerChrysler and the California Dodge Dealers Association,
implemented a comprehensive agreement with banda and mariachi star Lupillo
Rivera. The agreement features TV commercials, radio spots, print ads, private
concerts, meet and greets, and a picture of Rivera in his customized Dodge Ram
truck on the inside of his latest CD.
"Lupillo is such a man of the people. His music, his lyrics ... he really
is popular with la raza," Silvi says. Rivera has sold more than 2 million
albums in six years as a recording artist. Prior to the Rivera campaign, Dodge
had been sponsoring weekend events for almost a year at Pico Rivera Sports
Arena, a popular Regional Mexican music venue.
From the beginning of the campaign in April, the expectation was that Rivera's
endorsement would boost the brand's image among fans and with other
hard-working immigrants. As Rivera puts it, "If I see [mariachi legend]
Vicente Fernández [advertising] a new toothbrush, I am going to go out and buy
it. That is the way fans are." The underlying premise is that Rivera's
regional Mexican music not only appeals to the Dodge Ram's core Mexican
immigrant buyer but embodies the lifestyle they left behind.
Silvi says, "When you think about a man and his truck, [the truck] is
almost [like] his horse, his companion." That may sound slightly silly, at
first, but the truck-horse-Rivera association works well on one level. Namely,
the traditional garb of a mariachi musician is the elaborately embroidered
riding gear of un charro, a Mexican horseman. On another level, though, it
obscures the reality of Rivera's background and that of many of his fans.
BORN IN MEXICO, MADE IN THE USA
Rivera was born in Mexico but grew up in Long Beach, Calif., from the age of
four. Now 33, he says, "I was a skater," but quickly adds, "but
never a surfer." His flawless English is unmistakably American while his
flawless Spanish is undeniably Mexican. "My dad always kept us in the
music. Always let us know what our culture was and [taught us] to respect the
culture."
He is the embodiment of the 1.5 generation, a member of that group of Latino
immigrants born overseas, but raised and immersed in U.S. culture from before
the age of five. In the same month, he would perform just as easily in
Guadalajara as in Phoenix. He doesn't spend much time riding horses but has a
luxury automobile collection that includes two Bentleys. "I was the first
singer to have a shaved head and represent our culture in a different
way," he says. By different, he also means that he often appears on stage
in a suit, which represents a radical departure for regional Mexican music. In
the three commercials he filmed for Dodge, he appears in a close-fitting muscle
T-shirt.
Without providing specific figures, Silvi says, "We've seen increases in
sales. Dealers are happy with the campaign. We find that our advertising, when
it does reflect the market, it does much better in generating sales." Whether
Rivera's agreement with Dodge will be renewed in February is still unclear. However,
Silvi describes the Rivera campaign as the most "targeted creative"
the agency has used for a regional Dodge campaign.
Novamex, a Mexican company that owns four popular beverage brands including
Jarritos and Sidral Mundet, is exclusively in the targeted creative business. Jesús
Díaz, corporate marketing manager for Novamex U.S. operation, says, "We
don't want [to convey] a Latino brand image or a Hispanic brand image. We want
something that is completely Mexican." To that end, last year they did a
joint national sweepstakes with Bimbo Bakeries, featuring regional Mexican band
Conjunto Primavera. The prize was a private performance by the band for the
winner and 49 friends. The promotion was timed to coincide with the band's
tour, which offered a slew of locations and opportunities to pitch the contest
to both consumers and distributors.
"Zapatero a tus zapatos (loosely meaning 'stick to what you know'),"
says Eva Moraga, Novamex brand manager. "I am not Pepsi, I am not
Coca-Cola. We know where our strengths lie. [Regional Mexican music] is very
emotional for our consumer, very personal." Diaz says the promotion
generated a "pretty significant sales increase." Novamex is
unconcerned about non-Mexican consumers.
Meanwhile, Hanes is counting on the "broad appeal" enjoyed by another
regional Mexican musician, Pablo Montero, for its current national
Spanish-language ad campaign. Anita Albán-Gastelum, of Los Angeles-based
Axis Communications, says, "Él es un charro 100 por ciento ... He breathes it but he has more
popular appeal and he is young and fits the demo." And as David Robertson,
director of brand communications for Hanes, puts it, "women don't find him
hard to look at." Montero, in addition to his singing, is also a
telenovela actor. People en Español included him in this year's list of the 25
Sexiest Bachelors.
In one of the Hanes commercials, he is shown changing his T-shirt. "[Music]
didn't really come up. He is interesting [as] both a singer and actor,"
Robertson says. "That is part of why his appeal is so high." Montero
is not the first mariachi artist to garner a non-Mexican following in the U.S.
In fact, Vicente Fernández and his son, Alejandro, both enjoy a much larger and
dedicated base among mariachi fans. But Montero may well be the first to shill
for brands in both his skivvies and full charro regalia. A Texas-only campaign
appeared this summer featuring Montero promoting a special edition of the Ford
F-150 Lobo truck. In the ad, he appears wearing a traditional mariachi outfit. He
kicked off the campaign with a special Cinco de Mayo concert in Dallas. "It
is an excellent proposition to associate music with a product," says
Campos, whose agency works on both the Dodge and Verizon Wireless accounts. "But
now you have to put yourself in the corporate mentality [and] maximize the
multicultural resources. [So] you do a shotgun approach."
A SURPLUS OF 'GENERIC' HISPANICS
The shotgun, in the case of Verizon, is called Shakira. "[She] is a very
appealing artist to various generations and ethnicities within the Latino
segment." Still, they topped up their Hispanic marketing efforts by
sponsoring a fall concert series with regional Mexican artists such as Banda El
Recodo and Los Tucanes de Tijuana. The concert was called Musicanísimo, which
is a made up word mixing music and Mexicanisimo. "We understand
particularly in the West how important the Mexican and Mexican-American
community is, and that is the base of our marketing effort there," says
Oscar Madrid, director of multicultural marketing at Verizon Wireless. "We
can't broad-brush the Latino community. One size does not fit all."
Yet the selection of a sole artist for a national campaign does indeed fit most
if not all. When asked if it might not be better from the perspective of return
on investment to opt for a regional Mexican musician in a national campaign,
Madrid asked a company media relations rep who was listening in on the
conversation: "Are we comfortable with answering that?"
No marketer wants to be even remotely perceived as someone who slights the
Mexican-American population, which represents 66 percent of the Latino market. Many
still remember Fonovisa's boycott of the Latin Grammys for what the music label
perceived as a deliberate slight of regional Mexican music. Yet no one is willing
to overlook the Cuban or Puerto Rican populations, which together represent a
small percentage of the U.S. population. So there's a surplus of generic
Hispanic advertising that tries not to alienate any group.
That's not to say that Shakira is generic. She is not, but the Colombian pop
star does not enjoy the same connection with as many Mexican fans as do say Los
Temerarios or Los Tigres del Norte. Both groups have been performing as long as
Shakira has been alive.
Campos, who works on the Verizon Wireless account on behalf of GlobalHue, is
forthright in explaining the structural as well as the cultural impediments to
more widespread use of the best-selling Latin music genre. "If you have
basically one shot to communicate something across the entire Latino population
in the States, it is hard to focus on just truly reaching the Mexican
market," says Campos, who was born and raised in Mexico. "Would I run
the Lupillo [campaign] in Miami and New York? No, because the message is going
to be missed."
National media buys are based on efficiency. "On the national level I am
trying to reach Cubans, Mexicans, Colombians. You cannot regionalize your
national message without offending someone," Silvi says. "It has to
be more generalized Spanish and more generic culture." It's all the better
if the celebrity enjoys crossover appeal, as with Shakira, and can be
prominently featured in the English-language campaign as well. This, in turn,
means marketing executives can split their costs with general-market budgets.
PLAYING SAFE WITH 'MASS APPEAL'
But general Spanish and generic Hispanic culture can sometimes lead nowhere. "We
had a national Dodge spot last year and the markets were complaining,"
Silvi says. "It was too general. It was a Latin spot, but it did not speak
specifically to the audience."
This year's national ad campaign, "La Promesa," explicitly targets
Mexican buyers through a series of commercials meant to mimic the look and feel
of a telenovela. Given the telenovela's success with a large majority of
Spanish-language viewers in the United States, it is considered a safe way to
connect with Mexican consumers without alienating Hispanics from other
countries. Regional Mexican music is a lot tougher sell than telenovelas. "It
is not cool from a mass perspective," Campos says.
Williams College professor María Elena Cepeda studies what is cool and why in
Latino popular culture. "Mexican regional is very much swept under the rug
relative to other musical genres," she says. "I think it reflects the
fact that right now the industry is very heavily based in Miami as opposed to
Los Angeles and New York." (Similar opinions highlighting the Los
Angeles-Miami cultural divide were expressed by four other people interviewed
for this article.) Cepeda believes regional Mexican is viewed by music industry
and marketing executives alike as "really hokey" and
"chusma." She says, "It is classicism and racism."
Campos says, "We are a racist community. Now we are getting into a
philosophical discussion of how someone like Shakira who is more
European-looking, a client can identify with her more than Los Temerarios. It
is just comfort, familiarity and trust." Besides, he says, "as an
agency it is an easier selling proposition."
Easier, in large measure, because there is plenty of media coverage of Shakira
and Juanes and Paulina Rubio, and clients are more likely to have some
awareness of those artists. There is very little mainstream media coverage of
regional Mexican music.
"It takes a lot of education to make a corporate executive understand that
a sponsorship deal with Los Temerarios can be just as effective if not more
than a similar deal with a reggaeton artist," says Henry Cárdenas, the
Colombia-born president of Cárdenas Marketing Network, a Chicago-based event marketing
company and concert promoter. "It is a whole other world."
The simple experience of attending, say, an Alejandro Sanz concert at American
Airlines Arena in Miami is very different from attending a baile featuring
Lupillo Rivera and Banda Cuisillos at the San Diego, Calif., convention center.
The Sanz concert will last two hours or so. The baile, though, will start at
6:30 p.m. and continue through 2 a.m. Typically, two or three big-name acts
appear over the course of the night. Two stages are set up side by side so that
while one performance is going on the other stage is being set up. There is no
break in the performance and no letup in the dancing.
"There is a misconception that [regional Mexican fans] don't have
money," says marketing consultant Vidaurri. "You should see them bust
out a wad of cash to buy drinks, flowers and pay to have their photographs
taken." Plus tickets, which range from $35 to $50. Vidaurri has taken to
inviting clients to events "so they see the massive response, the massive
exposure."
Many regional Mexican acts tour constantly. Fifteen performances a month before
up to 100,000 people is not an unusual crowd at the height of a tour. With
those numbers and a fun-filled and free-spending environment it rapidly becomes
clear why breweries are enthusiastic supporters of regional Mexican music (see
sidebar, page 27).
The fans at these events, according to Cardenas, "are the masses ... the
real market, the blue-collar worker who is loyal and uses the same brand of
soap day in and day out." Both Cardenas and Vidaurri say that selling
sponsorship deals for these acts to consumer brands is an uphill task. Neither
can understand why this is so. "For some reason, it is overlooked. Regional
Mexican has such a strong powerful connection [to the fan] and is somehow
overlooked," says Vidaurri.
RADIO BLARES REGIONAL MEXICAN
The Spanish-language radio industry, though, is in love with regional Mexican
music. It is the best-performing program format in Spanish-language radio with
more than 250 stations and 17.9 percent of overall audience share, according to
Arbitron. Stacie de Armas, director of Hispanic services at Arbitron, says,
"There has been a lot of discussion and hype about the new formats, but
Mexican regional is the mainstay." This is true for both the 18 to 34
demographic and 25 to 54. De Armas says, "It is interesting that the
population is younger than what we might think."
That is interesting and surprising to many. Jon Bloom, general manager of
Raleigh, N.C.-based WYMY-FM, says his national sales manager gets a call almost
every week from media buyers looking to buy time simply because it is the
number-two rated local radio station overall in the 18 to 34 demographic.
The sales manager closes the deal and then gently reminds the buyer to send the
Spanish-language spot because WYMY is a regional Mexican radio station
popularly known as "La Ley." Bloom says the buyers are often shocked.
"[The regional Mexican format] is very appealing to the younger segment
... [it] is pretty hot spins and quick rotations. Very fast-paced format. Very
aggressive, upbeat and hot-tempo," he says. The station has experienced 30
percent annual growth in ratings and revenues since it flipped to the regional
Mexican format two and a half years ago. "The growth in this format is
driven by the consumer and increase in ad dollars," says de Armas. "Advertisers
are realizing ROI and the format is programmed very well and has great
draw."
Advertisers are earning, knowingly or not, return on investment with this
format for several reasons. According to Scarborough, 22.3 percent of Mexican
regional radio listeners are 18 to 24 and 34.5 percent are 25-34. Fully 73
percent of listeners have four or more individuals in the household. Almost a
quarter have three or more children under 18 living in the same home. As de
Armas says, "Larger families equals greater need for more products and
services." That they buy more clothes and grocery is no surprise. But
according to Scarborough, they are also 10 percent more likely to purchase a
DVR than the average 18 to 34 year old Hispanic.
"Hispanic urban and reggaeton and youth-driven formats are taking some
share of the Hispanic market but not necessarily at the expense of regional
Mexican," says Luis Villareal, vice president of Cleveland-based McVay
Media Consulting. "[Regional Mexican] will always be there even with an
assimilated and acculturated audience." The proof is in the fact that an
increasing number of successful regional Mexican musicians, in addition to
Rivera, are 1.5ers or actually born and raised in the U.S. such as the lead
singers of Los Horóscopos de Durango. The band is part of the popular music
movement associated with the northern state of Durango and oddly enough,
Chicago, Illinois. There are even second-generation Mexicans performing and
creatively stretching the genre such as the Latin Grammy-winning Intocable and
Brenda Gomez, who mixes traditional music with reggaeton in her recently
released album.
There was never any doubt in Danny Crowe's mind that regional Mexican music was
an effective vehicle for reaching an acculturated Latino audience in the United
States. In his capacity as president of cable channel LATV, Crowe came up with
the idea in 2002 for Mex 2 the Max, a program dedicated to showcasing regional
Mexican musicians and others influenced by the genre. Current advertisers of
the show include Target and Tower Records. "It was conceived as an effort
to make clear that [regional Mexican] is important," he says. "We
managed to be cool with regional Mexican." Part of it, Crowe says, was
picking former model Patricia López to host the show. The other part was
highlighting the music videos of other musicians influenced by regional Mexican
music. Among them is a group of Tijuana-based musicians known as Nortec
Collective whose electronic sound is considered the epitome of hip and trendy
club music. However, without any provocation, one of the members, Roberto
Mendoza, blurts out: "Los Tigres del Norte are way cooler than we
are." The Collective blends electronic dance music with traditional
regional Mexican forms such as banda and folk music instruments such as the
accordion and tuba.
In effect, Nortec Collective has made regional Mexican music palatable for
advertisers. Audio clips of their music have been sold for use in more than a
dozen commercials, including EA Games, Heineken and even a Japanese brand of
jeans. Notwithstanding, though, agencies and corporations still shy away from
using the real, unadulterated and traditional version of regional Mexican
music.
THE ROOT OF APPREHENSIONS
Three explanations are repeatedly used to spell out why regional Mexican music
is not used for national campaigns. They are, namely, unattractive
demographics; the potential for alienating other Hispanic groups; and the
genre's perceived "traditionalism."
The first explanation simply does not hold water. Arbitron and Scarborough data
clearly indicate that listeners are firmly in the 18 to 34 segment with
sufficient disposable income even for major purchases such as buying a home.
The fear, though, that showcasing regional Mexican artists will alienate other
Latino audiences is conventional wisdom and typically based on personal
experience. "I grew up a Puerto Rican in [New York]. Tubas, accordions and
fourteen guys in fringe jackets that is not even remotely me," says Tomás
Cookman, president of Los Angeles-based Nacional Records, which is the label of
Nortec Collective. "As horrible as it sounds," he begins,
"[there are] too many important demos out there that you alienate."
Cardenas, the event marketer, believes the key obstacle is structural. "Every
product has a regional [sales office]," he says. "You can't ignore
Florida and New York because those offices will demand you pay attention to
them."
Martin Fabian's response is that Miami doesn't much matter. Fabian is the
plain-spoken and very direct CEO of LA-based Grupo Nueva Generación, which
manages Grupo Montez de Durango, Los Horóscopos de Durango and Patrulla 81,
among others. "Many people make it in Miami but only in Miami," says
Fabian, whose Spanish bears the strong imprint of his native Monterrey, Mexico.
"Miami is not the United States."
Joe Zubi, president of Miami-based Zubi Advertising, has used regional Mexican
acts for his client American Airlines. He says it is a good deal, the client
gets visibility at the concerts, and the band gets airline tickets in return. Still,
he questions the value of broader deals with regional Mexican artists. "Their
roots are based in tradition, which is positive from a moral perspective but it
can give your brand an old fashioned feel." Albán-Gastelum of Axis
concurs. "The roots of regional Mexican music are tied to a homeland, a
lifestyle that is less assimilated."
Radio consultant Villareal has a more nuanced take on the matter. "People
traditionally go back to their roots all the time, and you will find that even
[Latinos] who are fully assimilated, who function daily in the Anglo world,
especially when they are in the party mood they go back to the folk music. That
is what [regional Mexican] is. It will always be there even with an assimilated
and acculturated audience."
Still, he understands the resistance of certain brands and fingers the regional
Mexican music's lack of appeal with the tween market. "Most companies want
to reach or manipulate people as young as possible," Villareal says. "Pepsi
wants you to start drinking Pepsi when you are young and impressionable. If I
am 35 and drink Coke you are not going to change that. If I am 8, 9, 10, then I
might be impressionable enough if I see Shakira drinking Pepsi."
Even allowing for the unproven concerns of alienating non-Mexicans and turning
off Latino tweens it is difficult to account for the near-total absence of the
most popular Latin music genre from marketing campaigns. That is, without
resorting to awkward truths about the Hispanic advertising industry and the
brands that keep them in business.
"Let's not bullshit ourselves. We are in it to make money [for the client
and the agency], and it's that much better if the advertising is sexy and you
can talk about it outside the industry," says Campos of Global Hue.
"If they were really smart and got over their own cultural baggage,
advertisers would be very intelligent to use regional Mexican music," says
Professor Cepeda. "Isn't advertising at the most basic level getting
people to connect with the product? Someone is missing out on a lot of
money."
Lupillo Rivera wonders aloud, "Maybe they aren't interested in selling any
more [than they already do]."
Cookman, though, says most regional Mexican artists are unfazed by their
neglect by marketers. "Yeah, they are all off in their ranch in Fresno or
wherever it is they live. Counting their money and laughing at the rest of us
[and dismissing those who ignore regional Mexican music] as ignorantes."